Customer Service

We are committed to providing the best products and friendliest customer service with convenient options to fit your needs. If you have any questions about new or existing orders or about ordering accessories, please feel free to contact us online, or via the information provided below.

United States & Canadian Customers

Infusion Brands, Inc.
P.O. Box 17840
Clearwater, FL 33762

Customer service is available Monday through Friday from 9:00am to 6:00pm EST.

Phone: 1-855-382-5729
Customer Service Email: webcs@dualsaw.com

Australia / New Zealand Customers

Australia: 1800 882 882

New Zealand: 0800 008 009

For all other non-customer service related inquiries, contact ecommerce@infusionbrands.com. Customer service issues will not be answered at this mailbox.